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Frequently Asked Questions

  • What is Diligent Email?
    Diligent Email is the online accounting system designed for small and medium size businesses.
     

  • How do I get started with Diligent Email?
    Simply register as a standard member and you can start using
    Diligent Email immediately.
     

  • What do I need to run Diligent Email?
    All you need is any computer connected to the internet with a standard browser installed.    
     

  • Is my data secure with Diligent Email?
    Yes.
    Diligent Email is fully secure and any data entered by you can only be viewed, modified or deleted by you.
     

  • Can I give access to other people? 
    Yes. You can create additional user accounts by purchasing additional licenses. 
     

  • Do I have to back up my own data?
    No. Every data entered into
    Diligent Email is automatically backed up at least once a day.
     

  • Can I use Diligent Email from anywhere?
    Yes. Diligent Email is completely web based which means you can access it from anywhere where there is internet access.

     

  • How much does it cost to use Diligent Email?
    Diligent Email cost only ****** per year
     

  • Can I pay for my subscription by cheque or bank transfer?
    Yes. Our bank details are as follows:

     PAY TO  Diligent Systems
     Name of Bank  Santander
     Sort Code

     XX-XX-XX

     Account Name  Diligent Systems
     Account Number  XX-XX-Xx

    Remember to quote your membership ref when paying into our bank account. Your account will be activated once we receive cleared funds.
     

  •  How does Diligent Email partner program work and what are the benefits to partners?
    The partner program is for accountants and book-keepers who would like to use Diligent Email to manage their clients' is available on the website. Using this list, new and existing Diligent Email users can find an accountant or book-keeper near  where their business is located.  Diligent Email enables the partners to manage their clients' accounts from one platform.
  • Are there any future plans for Diligent Email?
    Diligent Email is continuously being developed.  New features are added all the time and we welcome suggestions from users.
     

  • Who can I contact if I want to know more?
    Click here to contact us if you have any other questions.

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