Frequently Asked Questions

What is winHOUSE?
winHOUSE is the comprehensive management system designed for housing organisations like housing associations, housing cooperatives, private property managers, etc. It is used for managing the following:
- Tenants
- Transactions
- Repairs
- Properties
- Waiting Lists

Tenants can log in to view their accounts, print statements and read notices.
 
What do I need to run winHOUSE?
winHOUSE is completely web based. All you need is internet connection.
How often do I need to back up my data?
You do not have to worry about backing up your data. All data entered into winHOUSE is automatically backed up everyday.
Can I give access to other people?
Yes. You can authorise up to 10 members of your organisation, etc to access some or all of your data. Please contact us for more than 10 members.
How much does it cost to subscribe to winHOUSE?
The cost varies, depending on the number of users and the modules you want to purchase. Our sales team will be able to help with your requirements - please contact us or call 020 3950 9045.
Are there any future plans for winHOUSE?
winHOUSE is regularly reviewed and updated with new features.
Can I suggest new features for winHOUSE?
Absolutely! We welcome suggestions from members of winHOUSE.
Who can I contact if I want to know more?
Please contact us if you have any other questions.